Refund Policy

We strive to provide products of the highest quality and craftsmanship. However, if you find that your purchased product is damaged or flawed, we are here to help.

Damaged or Flawed Products:

If you receive a damaged or flawed product, please contact us within 7 days of receiving your order. To initiate the refund process, please provide clear photos of the damaged or flawed product, along with your order details, to contact@bloomprague.com. Once we have reviewed your claim, we will notify you of the approval or rejection of your refund.

If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Non-Refundable Items:

Please note that we do not accept returns or refunds for items that are not damaged or flawed. We encourage you to carefully review your order before completing the purchase.

Contact Us:

If you have any questions about our refund policy or need assistance with a refund, please contact us at contact@bloomprague.com.

We are here to assist you and ensure your satisfaction with our products.

Thank you for shopping with us.